Information required for CreditAble product selection.

CreditAble is a client /gateway system. The client part asks the user for the credit card details and gives them the results of an authorisation request. The gateway part handles all the validation and communications with your acquirer(s).

The gateway software may be run on the same or a different machine to the clients.

There are some 200 combinations of options in our CreditAble product range. This questionaire will lead you to the the right CreditAble product for your business.

Please complete this questionnaire as fully as possible.

A This section is to determine the resources you have available.

A.1. Do you have an existing computer system No PC Single PC Network of PC's

A.2. Do you have a software house / consultant to advise you on computer related matters. Software House Consultant In house Tech Dept. No Computer experties

If yes please give details at question A.8. and continue from there.

Otherwise please retain our details on file and contact us again when you have installed your computer system.

Please note XenCo do not supply or advise on Hardware.

A.3. Which operating system does it use? Please select Win 2000 Win98 Unix SVR Win95 Unix AIX Win 3.11 DOS

A.5. Do you wish to access CreditAble from an existing application? Yes No If not go to Section B.

A.6. Is this a bespoke application specific to your company? Yes No If not please go to A.9.

A.7. Do you have the resources to modify your system to 'talk' to ours? Yes No If 'yes' please go to Section B.

A.8. Do you have a Software house to do your modifications? Yes No

If yes please give their contact details here

and go to Section B

A.9. Is your existing software capable of accepting credit card details? Yes No If not you will need a client module from XenCo.Please go to Section B.

A.10. If your existing software has a way of passing these details to another program e.g. export/import in csv format please give details here

B This section is to determine which interface you need.

This section is for systems that will seek authorisations for your transactions immediately.

If you do not need to process each transaction immediately then check here Batch on DOS / Windows Batch on Unix and go to Section C.

We will refer to the person entering the credit card transaction details as the user and the terminal they are using as a client work station.

B.2. How many users will want direct access at some time from their client work station?

B.3 There has to be a link between the client and the server gateway. Please select the combination of client work station and server gateway to identify the link method.

If you cannot use our Client 'C' library or our Windows DLL you will need to arrange the programming of the client process. The interface description is available from XenCo.

C These questions are to gauge the through put capacity you need.

C.1. How many transactions per hour @ peek do you expect

C.2. What is an acceptable response time in seconds 15 + 10 - 15 7 - 10 5 - 8